Frequently Asked Questions
- What is the age requirement?
- Most evening shows are 21+. Open Mic Noir and select events are 18+. Check the specific event listing for age requirements.
- Is there a drink minimum?
- There is no drink minimum, but we strongly encourage you to explore our craft cocktail menu — it's half the experience.
- Where are you located?
- We're at 310 S. Mill Ave, Tempe, AZ 85281 — on Mill Avenue near the university.
- What time should I arrive?
- Doors open 30–60 minutes before showtime. We recommend arriving when doors open — lounge seating is first come, first served.
- Can I reserve a private alcove?
- Yes! Private alcove seating is available as a VIP ticket option for most shows. It includes velvet curtains, table service, and a complimentary champagne bucket.
- What is your refund policy?
- All ticket sales are final — no refunds or exchanges. Ticket transfers are available for a fee. Contact us at least 24 hours before the show.
- Do you host private events?
- Absolutely. The Velvet Lounge accommodates up to 80 guests for private buyouts. Cocktail receptions, corporate events, birthday celebrations — contact us for details.
- How do I perform at The Velvet Hour?
- Attend Open Mic Noir on Tuesdays to get stage time and connect with our booking team. For direct booking inquiries, use the contact form.