Frequently Asked Questions

What is the age requirement?
Most evening shows are 21+. Open Mic Noir and select events are 18+. Check the specific event listing for age requirements.
Is there a drink minimum?
There is no drink minimum, but we strongly encourage you to explore our craft cocktail menu — it's half the experience.
Where are you located?
We're at 310 S. Mill Ave, Tempe, AZ 85281 — on Mill Avenue near the university.
What time should I arrive?
Doors open 30–60 minutes before showtime. We recommend arriving when doors open — lounge seating is first come, first served.
Can I reserve a private alcove?
Yes! Private alcove seating is available as a VIP ticket option for most shows. It includes velvet curtains, table service, and a complimentary champagne bucket.
What is your refund policy?
All ticket sales are final — no refunds or exchanges. Ticket transfers are available for a fee. Contact us at least 24 hours before the show.
Do you host private events?
Absolutely. The Velvet Lounge accommodates up to 80 guests for private buyouts. Cocktail receptions, corporate events, birthday celebrations — contact us for details.
How do I perform at The Velvet Hour?
Attend Open Mic Noir on Tuesdays to get stage time and connect with our booking team. For direct booking inquiries, use the contact form.